COP for Complaint Handling

 

1. About Us

Invictanet provides shared, managed and co-located hosting solutions for Internet and Intranet requirements of businesses of all sizes. Services also include Internet connections such as leased lines, ADSL/VDSL and wireless internet connectivity. Our portfolio also includes domain name registration, email including on-line Exchange server, anti virus/spam checking, web hosting with e-commerce and database solutions, PC Backup, Voice over IP, Leased Cost Routing and the supply of telephone lines.

Invictanet is also a Nominet, Joker and CentralNic accredited domain provider.

Customer Focus

All Invictanet services are backed up by a world-class customer service with team members who deeply believe in the philosophy of putting the customers needs first. Wherever or whoever you are, we will guarantee our prompt, friendly and professional service to make sure you find the solution that suits you the most.

2. The purpose of the Code

The purpose of this Code of Practice is to provide full information about your relationship with us.

3. Contact details

Our main Head office address is: –

Glendale House
Aldington Frith
Ashford
Kent
TN25 7HH

Tel: 0333 101 4400
VoIP: 6000@sip.invictanet.com

Web: www.invicta.net

E-mail: enquiries@invictanet.com

 

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